Urbanista Manila Living in Style

Posts Tagged ‘government’

A few days shy to reach our monthsary, my laptop has showed sign of imperfection or actually showed sign of giving up on me.

The LCD is so dim that you could actually think it blacked out.

I brought this 2-kilo lemon to PC Live where I bought it. The technical guy tinkered with it and pronounced that it has to be brought to Dell’s service center as the LCD might be defective or there were just loose wirings causing the failure to transmit power to the LCD.

I asked about the replacement warranty and I was surprised to hear that the replacement period is only good for seven days upon purchase.

Of course I did not but the crap. I told him I was not informed about it and he showed me that is it stated in the receipt – the Sales Invoice actually (I had to come back to this store to request for the Official Receipt)

The invoice says that replacement of exchange of the unit is allowed within seven days upon purchase. It does not say that replacement for defective unit is only good within seven days upon purchase.

I argued that they cannot claim that it is implied and their claim would not stand in the court of law.
I told them that I insist on unit replacement as I am not willing to take back a lemon worth 30 grand.
The technician said it’s the policy of Dell and asked me if I still want to send the unit to Dell. I told them to do his stuff and I will do mine, that is write to DTI (Department of Trade and Industry)
He went into the backroom and then the manager came out. She told me that they would see what they could about the replacement and to hold my plan of writing to DTI.
I am not a whiner actually, and the last thing I want to do in this stressful life of mine is to deal with government agencies which is a right smack in the middle stressor. I just want to get my money’s worth.
Crap, I am yet to receive my credit card bill for that wicked laptop.
I told the manager that if I did not hear from them until Thursday, I would definitely write to DTI.
Dear Lord, please help me to get through this with grace.

I went to DFA this afternoon taking the long way (FX, MRT, LRT and trike) so as to avoid the flock of people gathered in Quiapo for the feast of the Black Nazarene.
It was lunch time when I left home and I arrived at the DFA just before 1:00 p.m. I had my lunch at a nearby food shop and went straight into the DFA office only to find out that what I will be getting is just an appointment ticket. Well, the officer has checked the completeness of my documents but I think it was a waste of time and money to go there personally when I could make an appointment online.
I was asked to go back on January 13th.
In short, I am done there in less than 20 minutes. Thinking of maximizing my errands day, I decided to head for the NBI in Quiapo. “The celebration must be finished already” I told myself.
So I took a jeep to Quiapo and there was no traffic at all. I went to NBI and I was really pleased to see these:

There are no people in the house! Maybe they are out there celebrating or they have just skipped this day going to NBI for the fear of being trapped in the sea of devotees.
This is great. In less than five minutes I was able to finish my transaction. But my elation was short lived, first by the old woman who takes the picture who seemed to be in a hurry. I looked at my back and I am the only person there, so I voiced out in a very grumpy manner (I reciprocated her attitude): what’s the rush all about? She did not respond. So I just went away to the stamping where I was told that I need to be back on the 14th to claim my clearance. WTF!
Why can’t they do it now?
Feeling frustrated I went out of the building. As I walked down to Quiapo church, people were starting to pile up.
Oh no, the parade has started or has come back.
And the rest was history. How I managed to get home, do not bother to ask.